Cookie Policy
Effective Date: 7 October 2026
Last Updated: 30 September 2026
Introduction
Seychelles Postal Services (“Seychelles Postal Services”, “we”, “us” or “our”) uses cookies and similar technologies on its website, www.seychelles.post (the “Website”).
This Cookie Policy explains what cookies are, how we use them, the types of cookies that may be placed on your device when you visit our Website, and how you can manage your cookie preferences.
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, store and protect personal information obtained through our Website.
What are Cookies
Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website.
Cookies allow a website to recognise your device and can help the website remember information about your visit, such as your preferences, language settings or other information necessary for the website to function properly.
Cookies may be:
- Session cookies, which are deleted when you close your web browser; or
- Persistent cookies, which remain on your device for a specified period or until you delete them.
Cookies may also be set by us (first-party cookies) or by third-party service providers whose services are used on our Website (third-party cookies).
Why We Use Cookies
Seychelles Postal Services may use cookies and similar technologies for purposes including:
- ensuring that the Website functions correctly;
- providing and maintaining online services and features;
- remembering your preferences and settings;
- improving the security of the Website;
- understanding how visitors use the Website;
- monitoring Website performance and identifying technical problems;
- improving the content, functionality and user experience of the Website; and
- obtaining statistical information about Website usage.
We will only use cookies and similar technologies in accordance with applicable data protection and privacy requirements.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are necessary for the Website to operate and cannot normally be disabled through our cookie preference tool.
They may be used to:
- enable core Website functions;
- maintain security;
- manage user sessions;
- remember cookie consent choices; and
- provide services or functionality specifically requested by you.
Because these cookies are necessary for the operation of the Website, disabling them may affect the availability or functionality of certain services.
Functionality or Preference Cookies
These cookies allow the Website to remember choices you make, such as language, region or other preferences.
They help provide a more convenient and personalised experience when you return to the Website.
Analytics or Performance Cookies
Where enabled, analytics cookies help us understand how visitors use our Website.
For example, they may provide information about:
- which pages are visited;
- how visitors navigate through the Website;
- how long visitors spend on particular pages;
- whether visitors encounter errors; and
- how the Website performs.
We use this information primarily to improve the Website, its content and the services we provide.
Where third-party analytics services are used, information may be processed by those providers in accordance with their own privacy policies and applicable legal requirements.
Third-Party Cookies
Some features or services on our Website may be provided by third parties. These third parties may place cookies or similar technologies on your device.
Examples may include services used for:
- website analytics;
- embedded maps;
- video or other media;
- online forms;
- security services; or
- other functionality provided by external service providers.
The use of third-party cookies is subject to the applicable third party’s privacy policy and terms.
We recommend that you review the privacy information provided by the relevant third-party service provider.
Cookies Used on Our Website
The following table provides an overview of the categories of cookies that may be used on the Website.
Cookie Category | Purpose | Typical Duration |
Strictly Necessary | Website functionality, security and session management | Session / Persistent |
Preference / Functionality | Remembering user preferences and settings | Session / Persistent |
Analytics / Performance | Understanding Website usage and improving performance | Session/ Persistent |
Third Party | Supporting external services or embedded functionality | Determined by third party |
Important: The final published version of this section should be updated to list the actual cookie names, providers, purposes and retention periods identified through a technical cookie audit of the Website.
Your Cookie Choices
Where required or appropriate, we may provide a cookie preference mechanism that allows you to choose which categories of non-essential cookies you wish to accept.
You may:
- accept cookies;
- reject or disable non-essential cookies; or
- change your cookie preferences where the Website’s cookie-management tool allows this.
Your cookie preferences may be stored using a cookie so that the Website can remember your choices.
Managing Cookies Through Your Browser
You can also control or delete cookies through your web browser settings.
Most browsers allow you to:
- view cookies stored on your device;
- delete existing cookies;
- block cookies;
- block third-party cookies; or
- receive a notification before cookies are placed on your device.
Please note that disabling or deleting certain cookies may affect the functionality of the Website or prevent some features or online services from operating correctly.
For instructions on managing cookies, please refer to the help or privacy settings provided by your browser.
Personal Information and Cookies
Some cookies may collect information that, alone or when combined with other information, could potentially be associated with an identifiable individual.
Where cookies involve the processing of personal data, Seychelles Postal Services will process that information in accordance with applicable data protection legislation, including the Data Protection Act, 2023, and our Privacy Policy.
The Seychelles Data Protection Act, 2023 requires data controllers to provide information about the purposes for which personal information is collected and establishes rights for data subjects concerning their personal information.
Third-Party Websites
Our Website may contain links to websites or services operated by third parties.
This Cookie Policy does not apply to third-party websites. Seychelles Postal Services is not responsible for the cookie or privacy practices of external websites.
We encourage you to review the privacy and cookie policies of any third-party website you visit.
Data Security
Seychelles Postal Services takes appropriate technical and organisational measures to protect personal information processed through its Website against unauthorised access, loss, misuse, alteration or disclosure.
However, no transmission or storage of information over the internet can be guaranteed to be completely secure.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to:
- the cookies and technologies used on our Website;
- the services or functionality available through the Website;
- applicable laws or regulatory requirements; or
- our privacy and data protection practices.
Any changes will be published on this page, together with an updated “Last Updated” date.
Contact Us
If you have any questions about this Cookie Policy, our use of cookies, or the processing of your personal information, please contact Seychelles Postal Services:
Seychelles Postal Services
Address: P.O. Box 60, Liberty House, Independence Avenue, Victoria, Mahe, Seychelles.
Telephone: 4288555
Email: customerservice1@seychellespost.gov.sc
Website: www.seychelles.post
Related Policies
For further information about how Seychelles Postal Services handles personal information, please refer to our Privacy Policy.